Learn to consolidate critical alerts and reduce noise by up to 90%, and add context for actionable insights. Automatic Incident Triage. BigPanda for C-suite. Generative AI for Automated Incident Intelligence. Combined with the more practical day-to-day benefits of a viable AIOps platform, that makes the correct outlook towards proactive incident management a. Automate incident analysis to speed resolution and reduce escalations. Automate incident analysis to speed resolution and reduce escalations. Incident 360 Console. Root Cause Changes. BigPanda Automatic Incident Triage Automatic Incident Triage significantly simplifies and shortens triage by automatically adding actionable business context to incidents. Every day, BigPanda is transforming the way our customers operate. 8%), data scientists (3. Automatic Incident Triage. Automatic Incident Triage. Key considerations for IT leaders as they embrace automation and autonomous operations. Real-time Topology Mesh. Generative AI for Automated Incident Intelligence. Without BigPanda, IT Ops and DevOps teams struggle with manual and reactive incident response capabilities that are badly suited for the scale, complexity and velocity of modern IT. Generative AI for Automated Incident Intelligence. Generative AI for Automated Incident Intelligence. Automatic Incident Triage. Magazine’s annual Best. Automatic Incident Triage. Root Cause Changes. The most important section of the BigPanda interface is the incident feed. Securing organizational commitment enhances the quality of alerts and incident response. Enterprises are able to solve, or substantially mitigate many service desk problems by using the right types of AIOps tools. ”. root cause of an IT incident. Step 2: Concentrate on your sphere of influence. The goal of CI/CD is to reduce the time it takes to get new features and updates into the hands of users. Here are some of my takeaways from BigPanda’s most recent Whiskey and Wisdom forum:Tool consolidation is the process of analyzing which IT observability and monitoring tools to use, which to add, and which to retire. Generative AI for Automated Incident Intelligence. Generative AI for Automated Incident Intelligence. BigPanda Autonomous Operations Platform was designed and. Root Cause Changes. Securing organizational commitment enhances the quality of alerts and incident response. Root Cause Changes. In our most recent session, the discussion was geared specifically towards AIOps—its hype and its reality. BigPanda’s Event Enrichment Engine allows users to easily edit and change this order through a drag-and-drop UI. ”Generative AI for Automated Incident Intelligence. Master the art of high-quality alert management. BigPanda can automatically differentiate between what can be considered “noise” and other higher priority alerts that your ITOps team needs to handle. Duration reflects how much of your service resources you are using and can be the key indicator in service-level agreements (SLAs). Automatic Incident Triage. Detect incidents in real time. We are doing this now to ensure that we have a solid financial runway to continue investing in the fast-growing enterprise AIOps. BigPanda’s latest generation of Root Cause Changes offers an intelligent solution to combat these challenges. BigPanda surfaces and suggests the changes that are likely to have caused the incident, constantly learning and improving based on your responses. Slash triage time in half with Generative AI. BigPanda US. Real-time Topology Mesh. , the leader in Event Correlation and Automation powered by AIOps, today announced the availability of Automatic Incident Triage, a new platform component that significantly reduces the manual toil associated with the triage phase of incident management. Real-time Topology Mesh. It allows you to have consistent and reliable data. 0%), and UX designers (2. Automatic Incident Triage. Incident 360 Console. Root Cause Changes. BigPanda’s Event Enrichment Engine also offers a purpose-built, intuitive user interface that helps you create and maintain this enrichment logic, with the unique ability to preview the results of the enrichment logic before going live. BigPanda announced the availability of Automatic Incident Triage, a new platform component that significantly reduces the manual toil associated with the triage. Root Cause Changes. With more of a heads up for taking care of alerts, your team can be proactive—and thus avoid. This shift from an eyes-on-glass approach to an alert-initiated mode is a game-changer for tech operations teams. It’s chaos. BigPanda uses machine learning and artificial intelligence, including Generative AI, to reveal causal relationships behind incidents with surprising speed and accuracy. Here, software engineer Hagai Kariti offers tips on Ansible. Descriptive analytics looks at data to describe what has happened. bigpanda. Incident 360 Console. Root Cause Changes. Root Cause Changes. In more than 15 years of managing enterprise software sales, this is the first time I knew I was going to play a critical role in. Explore BigPanda's features and capabilities with our AIOps product tour. The Open Integration Manager provides an intuitive user interface (UI) where users can easily pre-process and normalize alert data sent via REST APIs without the need for custom code. Target an area with known technical and business dynamics but poor alert quality. SAN FRANCISCO, March 18, 2021 (GLOBE NEWSWIRE) -- BigPanda, Inc. Root Cause Changes. Automate incident analysis to speed resolution and reduce escalations. The primary KPI, compression, ideally approaches 100%, but perfect rates can compromise accuracy—leading to misgrouped events or missed connections. Companies scaled during the pandemic due to a shift in consumer behavior, and many companies had to pivot their ITOps strategies. Incident 360 Console. BigPanda’s Level-0 Automation streamlines stressful, manual incident triage, allowing IT Ops to efficiently handle high incident volumes. Some still do. Real-time Topology Mesh. Automatic Incident Triage. Here are some guidelines, based on our experience, that help: Use incident enrichment mechanisms to add information about the team likely to be called for each type of alert based on location, infrastructure, etc. Event at Shoreditch Treehouse to Feature Refreshments, Networking and Presentations by BigPanda Experts. Mean time to know (MTTK): The average amount of time it takes for an incident response team to become aware of an issue. 3 billion events and changes per month, with our largest customers by volume sending us approximately 165 million. Root Cause Changes. Automate incident analysis to speed resolution and reduce escalations. Root Cause Changes. Reduce MTTR by up to 50% by harnessing AI to automatically identify the underlying cause of an IT incident and its impact across complex hybrid cloud deployments. During this time, he's worked closely with F1000 and Global 5000 enterprises in a variety of engineering, consulting, architecture, pre-sales engineering, product marketing and strategy roles. Update BigPanda incident tag to use HTML anchor link CMDB: Support for inactivating individual tables. 29, 2022 — BigPanda, Inc. These automated tools can be triggered to run from various states across the BigPanda platform, shaving critical minutes off of the incident management lifecycle. Automate incident analysis to speed resolution and reduce escalations. Autodesk turned to BigPanda to radically overhaul their ticketing process and improve operational efficiency. If you need a wholesale change across your entire IT. ServiceNow IT Service Management (ITSM) is a comprehensive suite of tools and processes designed to manage and deliver IT services to external customers. Then, looking at actionability, you can focus on taking effective action versus just moving alerts to tickets quickly. SAN FRANCISCO, Feb. BigPanda’s ‘Executive Summary’ dashboard (pictured above) delivers new metrics and KPIs that are. Here's a list of reasons why BigPanda is so impressed with Ansible as an application deployment tool for continuous delivery. Root Cause Changes. BigPanda Event Enrichment Engine. These progress in complexity and difficulty. by BigPanda | May 2, 2023. You can use the BigPanda platform to assess the efficiency of your IT operations teams, tools and. As your business grows and adds applications and digital offerings, BigPanda helps you scale IT operations without increasing complexity or cost. Generative AI for Automated Incident Intelligence. Watch now. , the leader in Event Correlation and Automation powered by AIOps, today announced the availability of. The ServiceNow Configuration Management Database (CMDB) is critical for running processes like incident management, problem management, or change management. Assaf Resnick, CEO and co-founder of BigPanda, sat down with Sanjay Chandra, vice president of information technology at luxury electric automaker Lucid Motors, at Gartner IT IOCS 2022. Automate incident analysis to speed resolution and reduce escalations. Automate incident analysis to speed resolution and reduce escalations. If you want to experience for yourself how BigPanda’s AIOps Incident Intelligence and Automation platform helps prevent and resolve IT outages, try our self-guided product tour today. Mean Time Between Failures (MTBF) measures the average duration between repairable failures of a system or product. You can design a Panda. Real-time Topology Mesh. Automate incident analysis to speed resolution and reduce escalations. Automate incident analysis to speed resolution and reduce escalations. Incident 360 Console. Incident Intelligence. Automatic Incident Triage. m. It’s simple – lower MTTR equals better service. SAN FRANCISCO, March 18, 2021 (GLOBE NEWSWIRE) -- BigPanda, Inc. Root Cause Changes. BigPanda Now Lets IT Teams Customize Monitoring Views for Any Application, Team or Cloud and Resolve Critical Issues 90% Faster. BigPanda Formula Language – FILTER function. This automated incident triage ensures all the right people are at the table, that everyone can communicate, and that all the relevant operational data is accessible. Root Cause Changes. They discussed Lucid’s unique ITOps journey and how BigPanda helps minimize downtime of critical applications and services. BigPanda Services. Root Cause Changes. BigPanda further enriches correlated groups alerts, called incidents, with business context, like priority, team, and category. BigPanda University was selected as a finalist for the Awesomeness in Customer Education. Root Cause. Centralized communications. In essence, AIOps elevates the efficiency of observability, monitoring, and event management. Automatic Incident Triage. Root Cause Changes. With Incident Search, users now have the ability to use BigPanda Query Language (BPQL) to filter all incidents within a BigPanada environment, and only return those that meet specific conditions. 8 Hours. To help reduce the burden on first incident responders, and to help their enterprises reduce MTTR, we’re excited to announce the latest enhancement to our Event Correlation and Automation platform: Automatic Incident Triage. Accelerate incident resolution with automated notifications and ticketing. To put it simply, yes, the RIGHT AIOps tools can help. Automate incident analysis to speed resolution and reduce escalations. What: BigPanda Pandapalooza Customer Festival ‘21. Root Cause Changes. Root Cause Changes. io. , the leader in Incident Intelligence and Automation powered by AIOps, today announced Generative AI for Automated Incident Analysis. And, as impressive as what the solution does today is the roadmap and vision that we are pursuing as we drive closer and closer to fully autonomous IT incident management. “We are funneling all of our alerts and events through [BigPanda], prior to incident creation in our ticketing system. On the latest podcast episode of That’s great IT, I spoke with Scott Lee,. BigPanda Automatic Incident Triage automates and shortens the triage phase of your incident management lifecycle. Automate incident analysis to speed resolution and reduce escalations. Improved correlation and alert noise suppression. Automatic Incident Triage. Incident 360 Console. Real-time Topology Mesh. Generative AI for Automated Incident Intelligence. Before you get started, here are five reasons to join in the fun: We provide the basic artwork – think of this as adding costumes to our logo. ITOA includes the four common types of analytics: descriptive analytics, diagnostic analytics, predictive analytics, and prescriptive analytics. MTBF helps us anticipate how likely a system, application or service will fail within a specific period or how often a particular type of failure may occur. Real-time Topology Mesh. Suboptimal IT operations lead to many hidden costs, as enterprises tend to support poorly performing services instead of fixing them, growing CS teams to support badly functioning features, pulling DevOps teams off of innovation and into supporting growing incident management efforts, and more. Whiskey and Wisdom is a monthly executive-only forum where ITOps leaders can network independently and discuss high-level AIOps and ITOps strategies with their industry peers. Real-time Topology Mesh. Rather than continuously monitoring these streams, individuals are notified when significant events or alerts occur. This is where BigPanda comes in. With organizations using multiple tools in their IT stack, manually finding the right. Whiskey and Wisdom is a monthly executive-only forum where IT operations leaders can network independently and discuss high-level AI operations and ITOps strategies with their industry peers. In light of the current macroeconomic environment, BigPanda is announcing today that we are streamlining and restructuring our company to better execute on our mission. A CI/CD pipeline is a set of automated processes that enables software developers to quickly build, test and deploy code changes. by Anirban Chatterjee | Dec 2, 2021. In a typical CI/CD pipeline, code changes are automatically built, tested and deployed to a staging or. Automatic Incident Triage. Automatic Incident Triage. Sanjay is a visionary ITOps leader. AIOps helps quickly diagnose and identify the root cause of an incident. Generative AI for Automated Incident Intelligence. Let’s explore how the new integration maps to BigPanda’s product announcements from earlier this year. Learn from the data they process and become more effective and efficient over time. It enables ITOps teams to automate processes including: Creating tickets. 7 Business Days. BigPanda can help you with your observability tool rationalization by:by Assaf Resnick | Jul 27, 2023. Automatic Incident Triage. In our recent Whiskey and Wisdom session, we discussed how ITOps teams are coping with the evolution of cloud management. Automatic Incident Triage significantly. At the end of the day, AI and machine learning is a design philosophy. Automate incident analysis to speed resolution and reduce escalations. DevOps and SRE. Incident 360 Console. BigPanda’s AI powered platform helps ITOps teams prevent, manage, and resolve IT incidents with intelligent automation. BigPanda received a score of 94. Incident 360 Console. MTBF helps us anticipate how likely a system, application or service will fail within a specific period or how often a particular type of failure may occur. Now in its third year, RESOLVE ‘22 is where you can hear from your peers while learning how they are addressing similar challenges that you are facing. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it will host a user group event on March 21 at Shoreditch Treehouse in London. Let’s explore how the new integration maps to BigPanda’s product announcements from earlier this year. How Abbott transformed its incident management process with Workflow Automation. This short video shows you how automated bi-directional ticketing works in BigPanda: Tips for Modern NOCs - Easing the Pain of Ticket Creation. Incident 360 Console. Automate incident analysis to speed resolution and reduce escalations. Automate incident analysis to speed resolution and reduce escalations. The first advantage of incident triage automation is self-evident in all that was just discussed, mainly a shorter incident lifecycle – leading to improved performance and availability for apps and services. Tool rationalization, sometimes called tool consolidation, is the systematic analysis of observability and monitoring tools, the consideration of onboarding new tools to fill gaps, and the retirement of unnecessary tools. Automatic Incident Triage. These are the 10 most common observability and monitoring tools in use across the BigPanda customer. SAN FRANCISCO, Jan. Incident 360 Console. A tool rationalization head start with BigPanda. Generative AI for Automated Incident Intelligence. This shift from an eyes-on-glass approach to an alert-initiated mode is a game-changer for tech. BigPanda Automatic Incident Triage Automatic Incident Triage significantly simplifies and shortens triage by automatically adding actionable business context to incidents. 6, 2020 — BigPanda, Inc. Team with. Enterprise IT Customers Realize Quick Returns from BigPanda’s Open Box Machine Learning & Unified Analytics. Generative AI for Automated Incident Intelligence. Titled “There Is No Future of IT Operations That Does Not Include AIOps,” the webinar will take a look at Gartner’s 2021 Market. Root Cause Changes. by Amy Brennen | Oct 5, 2023. AIOps employs advanced algorithms and machine learning to swiftly analyze and prioritize incoming incidents based on their potential impact and urgency. Generative AI for Automated Incident Intelligence. Incident 360 Console. Learn why BigPanda is Strong Performer among process-centric AIOps vendors. io. To learn all the details, understand more about SLIs and learn why implementing true observability lowers the total cost of ownership of your IT Ops tools, we invite you to watch our webinar on-demand. In this webinar, BigPanda’s own VP of Product Marketing Mohan Kompella and Syapse’s Chief Data and Product Development Officer Vinod Subramanian talk about what is and isn’t working in healthcare ITOps and how AIOps fits into healthcare. Real-time Topology Mesh. BigPanda is announcing today that we are streamlining and restructuring our company to better. Self-Service APIs for Improved AIOps Scalability. This assists your teams with incident remediation and resolution. SAN FRANCISCO, July 11, 2023 (GLOBE NEWSWIRE) -- BigPanda, Inc. Real-time Topology Mesh. BigPanda brings all your observability, topology, and change data into a single console. AIOps is typically used to reduce alert noise, identify incidents across the tech stack, and automate incident management workflows. Mohan is the VP of Product Marketing at BigPanda. PALO ALTO – May 17, 2016 — BigPanda, the Alert Correlation Platform that turns the huge volumes of IT data and alerts into consolidated insights for businesses, today announced that it has added $5 million to its Series B. Where: Online registration for the. Alert Correlation Platforms are a proven solution to this challenge. How to prepare for, deal with, and recover from IT outages. SAN FRANCISCO, July 11, 2023 — BigPanda, Inc. Step 2: Concentrate on your sphere of influence. Root Cause Changes. Automatic Incident Triage. BigPanda was named in Gartner’s latest report, “Cool Vendors in Availability and Performance 2016”, marking another exciting development in what has been a year full of momentum for our team. Incident 360 Console. Consider the autonomous driving analogy. Root Cause Changes. io. Use BigPanda together with your best-of-breed monitoring and observability tools to shorten your incident management lifecycle and dramatically improve your MTTR. By carefully determining the usage and value of your current observability stack, your ITOps teams can consolidate redundant tools and those providing little value to reduce your operational costs. First Response. SAN FRANCISCO, Nov. Incident 360 Console. Automatic Incident Triage significantly simplifies and shortens triage by automatically adding actionable business context to incidents. Root Cause Changes. Whiskey and Wisdom is a monthly executive-only forum where ITOps leaders can network and discuss high-level AIOps and ITOps strategies with industry peers. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it will host a user group event on March 21 at Shoreditch Treehouse in London. Root Cause Changes. Incident 360 Console. SAN FRANCISCO, July 11, 2023 (GLOBE NEWSWIRE) -- BigPanda, Inc. Just click Incidents in the menu at the top. , the leader in Event Correlation and Automation powered by AIOps, today announced the availability of Automatic Incident Triage, a new platformBigPanda CEO Assaf Resnick said in a statement that generative AI has taken the company’s platform to a new level: “Customers that have used early versions. It streamlines incident investigation and resolution, improves service availability, and allows teams to focus on high-priority business projects. The AI-Generated Incident Analysis leverages Large Language Model AI to provide plain-language incident titles and detailed descriptions built from enriched, actionable incident data. Set up a major incident management team – to optimally benefit from your existing staff. , the leader in Event Correlation and Automation powered by AIOps, today announced the availability of Automatic Incident Triage, a new platform component that. Four types of IT operations analytics – and when to use them. SAN FRANCISCO, July 11, 2023 — BigPanda, Inc. Incident 360 Console. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it was named a winner in the 2022-23 Cloud Awards, the international awards for cloud computing. Automate incident analysis to speed resolution and reduce escalations. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065SAN FRANCISCO, May 4, 2022 — BigPanda, Inc. , the leader in AIOps Event Correlation and Automation, today released its 2021 AIOps Benchmark Report, a white paper produced in conjunction with StarCIO that surveyed IT Ops leaders and practitioners on the challenges they faced in 2021. BigPanda’s AI powered platform helps ITOps teams prevent, manage, and resolve IT incidents with intelligent automation. Real-time Topology Mesh. Root Cause Changes. New logic is created on an ongoing basis to continually increase operational efficiencies. SAN FRANCISCO, March 18, 2021 — BigPanda, Inc. Automate incident analysis to speed resolution and reduce escalations. BigPanda acts as a bridge between CI/CD and ITIL in ServiceNow by automating ITIL processes that are complex, error-prone, and slow-moving. First, it allows your ITOps and NOC teams to create. Incident 360 Console. Generative AI for Automated Incident Intelligence. Root Cause Changes. This team includes three vital roles: The incident manager/incident response commander. Automatic Incident Triage. Automate incident analysis to speed resolution and reduce escalations. Success of AIOps tools, relies heavily on the quality of data fed to their AI/ML. Incident Intelligence. Assaf Resnick, CEO and co-founder of BigPanda, sat down with Sanjay Chandra, vice president of information technology at luxury electric automaker Lucid Motors, at Gartner IT IOCS 2022. Incident 360 Console. In their early days, “fly-by-wire” aircraft. RESOLVE ’22: Incident management automation. Generative AI for Automated Incident Intelligence. Automate incident analysis to speed resolution and reduce escalations. BigPanda’s AIOps Event Correlation and Automation platform converts this data into actual incidents that have context and are actionable right now. In addition, enriched events facilitate event correlation and. Through our Open Box Machine Learning technology, which automates incident management, BigPanda promotes trust and encourages usage by providing transparent, testable, and controllable AI/ML that enterprises can adopt at their own pace. Oddly enough, the transition in the aviation world which I discussed above, suffered from similar problems. Root Cause Changes. Within. Company Delivers Higher Scores Than the Average Finalist as Employees Identify Collaboration as the Main Strength of the Work Environment. Generative AI for Automated Incident Intelligence. Generative AI for Automated Incident Intelligence. Over the next 6-8 weeks, BigPanda’s machine learning-driven logic achieves a 95% correlation rate. This work was done over some period of time and in many. Root Cause Changes. Created as a SaaS-native event correlation and automation platform for IT Operations, BigPanda delivers high performance with enterprise-class availability, resilience, and dynamic scalability. Automate incident analysis to speed resolution and reduce escalations. [email protected] is on the cutting edge of AI and IT, but it is also poised to make AIOps accessible to organizations of any size. BigPanda environments are fully customizable, actionable, filtered incident views that simplify incident management in modern enterprises. [email protected] BigPanda BigPanda helps businesses prevent and resolve IT outages with their platform for Event Correlation and Automation, powered by AIOps. When legacy companies such as Dell recognize the importance of AIOps it proves the technologies behind automating ITOps are now mainstream and a vital part of every modern IT. Root Cause Changes. Within IT Operations, Generative AI can analyze incidents, identify patterns, summarize them, suggest root causes in real-time, and provide valuable insights to operators. Root Cause Changes. BigPanda Open Box Machine Learning creates correlation and automation logic that goes to work out of the box at a 70% correlation rate. Automate incident analysis to speed resolution and reduce escalations. Level-0 Automation is a level of automation unique to BigPanda’s AIOps platform that automates manual IT tasks and streamlines manual incident triage—allowing ITOps to efficiently handle high incident volumes. Incident 360 Console. On May 18, hundreds of people came together for RESOLVE, an event specifically designed around the IT Ops, NOC, DevOps or SRE community. 5 Million Per Hour . Automate incident analysis to speed resolution and reduce escalations. “With BigPanda, we’ve automated our alert process by 83%, enabling root cause identification of critical alerts within 30 secondsInability to automate any manual event management processes or incident triage workflows led to an average 30-minute mean time to resolve (MTTR) per incident—2x their committed 15-minute service level agreement (SLA). BigPanda autonomous operations platform improves service availability through alert management. m. To flip it, with simple automated ticket creation, this organization can accelerate incident remediation by 23,360 hours every year! You should therefore automate incident sharing with ticketing and service desk systems, and on-call notification and paging systems; you should also automate the creation of war-rooms in message and chat. By carefully determining the usage and value of your current observability stack, your ITOps teams can consolidate redundant tools and those providing little value to reduce your operational costs. Root Cause Changes. Generative AI for Automated Incident Intelligence. Real-time Topology Mesh. New Capability Automatically Delivers Clear Incident Descriptions to Estimate Incident Impact and Suggest Root Causes. Generative AI for Automated Incident Intelligence. BigPanda’s first impact came in the way our platform combines sources of IT information. from BigPanda accelerates incident investigation and resolution by rapidly mobilizing the right teams and experts with automated notifications and ticketing. Generative AI for Automated Incident Intelligence. Automatic Incident Triage. Real-time Topology Mesh. The influence of incident triage on the length of MTTR is often underestimated. Root Cause Changes. Automatic Incident Triage. Keeping these two systems separate from each. Automatic Incident Triage. We take privacy and security seriously at BigPanda. Root Cause Changes. Root Cause Changes. Mountain View, CA – February 23, 2015 – BigPanda, whose data science platform automates IT Incident Management, today released BigPanda Environments, a powerful new feature that, for. AIOps enables the compression and distillation of events from metrics, logs, and traces.